Only a couple of short weeks ago, the Comprehensive Debt Collection Improvement Act (CDCIA H.R. 2547) was introduced by Representative Maxine Waters (D-CA). This bill aims to reform debt collection practices to soften the impact of the COVID-19 on consumers.…
With stimulus checks in hand and vaccinations on the rise, economists are anticipating a boost in spending that could have us back to “normal” in no time— some are even predicting better than normal. The United States saw a first-quarter growth rate…
Health systems often overlook the most essential staff to the revenue cycle – and it costs them. Front-end Patient Access Staff are the first step in the revenue cycle and arguably the most critical. These team members, who typically are…
Read More Patient Access: The Most Essential Staff to the Revenue Cycle
We asked our top Revenue Cycle Consultant, Dawnell Buell, what the most common issues she encountered in the field concerning the use of EMR systems. Today we want to share what she said were the most common and critical to…
Earlier this month Congress passed The American Rescue Plan Act of 2021, a COVID-19 stimulus package that President Biden later signed into law. The $1.9 trillion dollar package expands portions of the CARES Act, the stimulus bill passed in March…
Read More 3 Ways the American Rescue Plan Impacts Healthcare Revenue
Why omnichannel communication is the key to revenue in 2021 and beyond Many health systems had no choice but to pursue a digital strategy due to new restrictions and health risks associated with COVID-19, and they weren’t alone; last year 53% of…
In 2019, for the fourth consecutive year, Professional Credit earned the Peer Reviewed designation from the Healthcare Financial Management Association (HFMA). The Peer Reviewed designation is given to a small number of health business solutions each year that have been…
Read More Professional Credit’s HFMA Peer Review Key Findings Show Stunning Improvements
Professional Credit president and president of ACA International, Scott Purcell offered insights into self-pay collections in a recent Oregon HFMA podcast. In his discussion, he addressed the new challenges for collecting from attitudes about healthcare costs to operational challenges that have…
Many health systems understand that they are lagging behind in terms of adopting new technology –particularly when it comes to self-service options and tools which provide a higher level of convenience to patients. Considering the ongoing shift in patient attitudes…
Six months into the pandemic, it’s no news that COVID-19 has shaken up the revenue cycle. With health systems playing such a critical role at this time, it’s never been more important to recover payments and focus on continuity. Though…
