Studies show that hospital revenue from patient financial responsibility is up 88%– a trend that appears to be steadily rising as out-of-pocket costs are also increasing at a rate of 12% annually. This increase in patient financial responsibility has subsequently led to an…
Read More Time to Heal: Secondary Placements Prove Beneficial for Patients and Providers
Medical bills are rarely anticipated. That simple reality compounded by the growing rate of patient financial responsibility due to high deductible health plans, higher premiums and the unpredictable nature of healthcare costs often results in delinquent patient accounts. However, there…
Shifts in patient financial responsibility over the last decade have altered the patient-provider relationship. Patients now act as healthcare consumers; seeking the best service for the best value. This has put new emphasis on the patient experience for its ability…
Read More The Power of Positivity: the Impact of the Patient Experience on Financial Engagement
Healthcare organizations are discovering that positive patient engagement impacts more than just their reputation- it improves the revenue cycle. A recent survey connected a positive billing experience to a near 75% propensity to pay in full, compared to only 33% for patients…
Studies are showing impressive results for text messaging in the healthcare space. More and more patients rely upon their smartphones for business communications and internet access. This post will identify some of the ways that the utilization of text messaging is…
