Professional offers two distinct service lines that provide comprehensive accounts receivable solutions to our clients with the shared values of integrity, innovation, and results. Each of our service lines is unique in its emphasis on data science, behavioral science, and compassionate financial care. With the use of cutting-edge technologies, like speech analytics and omnichannel communications, we ensure we are contacting the right person, in the right way, at the right time. Paired with our New Deal philosophy, which positions agents and consumers in a collaborative partnership, Professional’s services offer the best possible consumer financial experience reflecting positively on our clients’ brand and supporting long-term consumer relationships.
Collections with a Human Touch
Our collections services have been helping consumers get out of debt and take back control of their finances since 1933. Serving a variety of industries, we aim to restore financial integrity to individuals facing these challenges while ensuring the organizations essential to our communities can continue to thrive while providing transparent partnership for our clients.
What sets Professional Credit Collections apart
- Fast, simple onboarding with unmatched client support
- Dedicated Client Success Team
- Full transparency through the client tools Portal
- Positive Approach
- HFMA Peer-Reviewed
- 99.99% complaint-free. (That’s one per 17,000 contacts!)
- Focus on client reputation
- A+ rating from BBB
- Omnichannel Engagement
- Consumer self-service portal and mobile app
- Speech Analytics & Data Science
- Top industry certifications
- Continuous investment in technology
- Above industry average results (5-10% better recovery!)
Early-Out Services
Ensource offers a variety of revenue cycle solutions that support the needs of health systems, providers, and government agencies. With a fully customizable service model and advanced communication technologies, we deliver patient-centric self-pay services as an extension of your own team as well as AR management services, and RCM staffing solutions.
What sets Ensource’s Revenue Cycle Solutions apart
- Fully scalable, chose-your-own service model
- Trained staff adopts the mission of your organization
- Digital-first approach to engagement
- Dedicated Client Success Team
- Full transparency through the client tools Portal
- Focus on lasting patient relationships
- Omnichannel Experience
- Patient self-service portal and mobile app
- Client-branded or Ensource-branded Payment Portal
- Speech Analytics & Data Science
- Top industry certifications
- Continuous investment in technology
- Lower A/R days, cost-savings, increased revenue!