Founded in 1933, Professional specializes in accounts receivable management services offering two dedicated service lines: Professional Credit collections, and Ensource, scalable revenue cycle solutions. We set ourselves apart from others in the industry with our unique focus on utilizing cutting-edge technology and science to support the needs of clients and a dedication to delivering consumer-centric financial services that enhance client-consumer relations. Professional’s company culture is centered around the ideas of integrity, innovation, and continuous improvement. Our physical office locations span the Pacific Northwest, with the main corporate office in Vancouver, Washington, and operational headquarters located in Springfield, Oregon. We have more than 170 dedicated employees, and a leadership team comprised of experts from the collections, receivables, banking, legal, commercial, and information technology communities. We offer our clients a comprehensive suite of financial services tailored to their unique needs as well as training sessions, staffing support, and consultation services that help define our organization as a true industry partner. We can proudly tout that our services yield higher than industry averages and unmatched results.
Professional aims to provide superior services that offer unmatched transparency with the advantage of cutting-edge supporting technologies. We are motivated by the goal of becoming essential to the organizations that choose to partner with us. We invite you to review the mission, vision, and values that shape the core of our organization.
Mission
Our mission is to positively transform the account receivable industry, improving the consumer and client experience through the application of cutting-edge technology and a focus on treating people with dignity and respect. With this at the core of our operating philosophy, we are uniquely positioned to provide a simpler and more positive financial experience for our clients and their consumers.
Vision
To be an integral part of our client’s team—bringing value to their organization where they couldn’t imagine fulfilling their vision without us. Our clients trust us to be fair, honest, and diligent as we lead our markets in client service, integrity, value, and customer service.
Values
Dependability– We prove a reliable financial partner to our clients by providing long-term value, ensuring our own fiscal viability, and delivering consistent financial results.
Continuous Improvement– We will foster an environment of innovation, continuous improvement, training, and investment in our people and systems.
Treating Others with Dignity and Respect– In pursuit of our mission to positively transform the accounts receivables industry, we will work with all consumers and clients in a respectful, amicable, and business-like manner, treating all people with dignity and respect.
Learn more about Professional Credit
Learn more about Ensource