This month’s edition of Collector Magazine features an article examining how ACA members are using technology to adapt to a post-COVID-19 economy and workplace. Here’s an excerpt from “Shifting Direction” sharing some insights from Professional Credit’s President, Scott Purcell:
Post pandemic I think people will maintain some level of social distancing and digital communication with businesses will just be a habit… They will want to use a greater amount of self-service options.”
-Scott Purcell, President of Professional Credit, President-elect of ACA International