ACA’s first-ever virtual convention, ACA Virtual Convention and Expo 2020, was a huge success. Presided over by the new President-elect, Scott Purcell, attendees enjoyed a thought-provoking presentation about the impact of personality on communication with Connie Podesta, an interactive discussion with Representative Ann Wagner of Missouri, an entertaining session with Mike Rayburn and his guitar, as well as numerous other engaging activities.
The highlight of the event was newly elected ACA President, Scott Purcell’s opening speech which focused on the many ways the ARM industry positively impacts communities and the consumers it serves. From the values reflected in the Collector’s Pledge to the ways in which minimizing debt benefits consumer households, Scott’s speech illustrated the many reasons we have to be proud of the progress we’ve made as an industry and the hard work we continue to do in order to better serve our clients and their consumers.