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MFA Announcement

Illustration of a person using a laptop with a shield and lock icon representing security, with the text 'Your Security Matters' and 'Set up MFA for Safe, Seamless Access'

Important Security Update: New Multi-Factor Authentication (MFA) Sign-In Process

To enhance your data security, we’re updating our Client Tools login process. Starting January 20, 2024, you’ll need to complete a one-time setup for Multi-Factor Authentication (MFA) when you first log in.

What to Expect

After January 20th, Using your current Client Tools email, simply follow the on-screen prompts to complete a quick, one-time setup by clicking Sign-Up. Once complete, you’ll log in securely with both your password and an additional verification step. 

Why MFA?

MFA provides a stronger defense by requiring both a password and a one-time verification, making your information more secure.

Getting Ready for the Change

To ensure a smooth transition, please work with your IT team to whitelist the Microsoft URL that will be used for identity management. This will allow you to access the new sign-in process without interruptions.

Illustration of a person using a device with a server secured by a padlock, surrounded by icons representing authentication and access controls."

Whitelist the Required URLs

Ensure your network allows access to these URLs:

  • identity.professionalcredit.com
  • clienttools.professionalcredit.com
  • gov.professionalcredit.com
  • clienttools.en-source.com
  • pcsb2cstorage.blob.core.windows.net
  • professionalclienttools.b2clogin.com
  • code.jquery.com
  • maxcdn.bootstrapcdn.com
  • cdnjs.cloudflare.com
  • aadcdn.msftauthimages.net
Illustration of a person sitting on a laptop with a large shield icon featuring a checkmark, symbolizing secure email communication.

Ensure Email Delivery

Verify that your system can receive emails from msonlineservicesteam@microsoftonline.com to complete the MFA setup process.

What to do After January 20th

We’ve made updates to the login screen as part of this transition. If you don’t clear your browser cache, you may see the outdated login screen. Clearing your cache after ensures you access the updated screen and functionality.

Before MFA Screen

After Setting MFA Screen

Need Assistance?

Our support team is available to help you through this transition.
If you have questions, please contact us at 888-797-4916

Thank you for helping us enhance security for everyone.

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Our NMLS Unique Identifier is 1135875. The link to NMLS Consumer Access, where a license can be verified, is: NMLS Consumer Access. The license number issued to Professional Credit Service by the Commissioner of the Nevada Financial Institutions Division pursuant to NRS 649.135 is CAD11679. The NMLS unique identifiers of our compliance managers are 1436708, 2585403, and 2654194. The certificate identification numbers of the certificates issued to the compliance managers of Professional Credit Service by the Commissioner of the Nevada Financial Institutions Division pursuant to NRS 649.225 are CM12664, CM12877, and CM12890.