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Utilities: Strategies for recovering the billions owed due to COVID

by PCSMarketingDecember 10, 2020July 19, 2021

Moratoria preventing utility shut-offs for Americans impacted by COVID-19 are expiring Nationwide. The deferred payments were critical for many to stay afloat in the months since the onset of the virus, but many Americans are in no better a place…

2 Keys to a better CX for Public Utilities

by PCSMarketingJune 18, 2020June 13, 2024

(and how they create a win-win scenario for organizations and residents) Certain business trends, which would dramatically impact the success of other service-based industries, have not always been as applicable for public utility companies— many of which have held monopolies…