Professional Credit’s mission to positively transform the account receivable industry improves the consumer and client experience through the application of cutting-edge technology and a focus on treating people with dignity and respect. We apply cutting-edge technology for our consumers’ and…
Category: Engagement
A Note from Jeff Johnson
That constant is Professional Credit’s commitment to making the collection and recovery process on past due balances easier for consumers, easier for clients, and a better value for all.
Congratulations, Justin!
Professional is proud and honored to recognize Justin Murphy as he finalizes his year serving as the Washington Collectors Association (WCA) president. Justin, and the WCA, have positively influenced consumer collection laws to protect our clients and ensure they get…
NEW! Webinar Takes a Deep Dive into the Impact of Advanced Payment Solutions in Rural Health
Keeping pace with the latest technology while operating within budget constraints is a top concern for rural providers nationwide. This continues to put rural health at a disadvantage, particularly when it comes to the revenue cycle but it’s not without…
The Tax Season Advantage
Tax season is approaching, have you given your collection partner permission to settle account balances for less than the total owed? You should – and here’s why. Analysis results have proven when people are given a financial boost, they are…
15 Fast Facts about Patient Billing Behavior that Illustrate How to Support Better Recovery
When a patient needs medical treatment, financial considerations are often the furthest thing from their mind. Understanding trends in patient billing behavior can help you to better support your patient community, ensuring their financial health while they focus on physical…
Consumer Communication Preferences are more than Covid-culture
Since the onset of Covid-19, the necessity for social distancing and local lockdown mandates have forced consumers to adopt non-traditional methods for conducting business. Studies show significant increases in the adoption of virtual health, online shopping, and mobile banking. Now,…
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Critical Access Hospitals: How Technology and Transparency Boost Revenue
Due to the nature of serving a smaller population with limited resources, Critical Access Hospitals (CAH) often function in a narrow space between operating in the green and red. This means any small advantage can become significant, which is why…
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Digital Payment Gains in 2020 Payoff in 2021
Consumers have been steadily increasing their engagement with online bill pay platforms over the last decade. In fact, surveys indicate that as far back as 2016 the scales tipped in favor of online bill pay. Despite the popularity, many industries…
New Census Data Reinforces the Need for Omnichannel Communications
The new U.S. Census data was released last week illustrating changes in populations and demographics across the nation. Among these changes were increased population density in metropolitan areas and a more accurate depiction of self-identification thanks to adjustments made to…
Read More New Census Data Reinforces the Need for Omnichannel Communications