For a practice that has been commonplace since ancient Babylon, debt collection has come a long way in favor of the consumer. Today the industry’s previously notorious tactics have been completely transformed. Colonial America’s “writs of attachment” and “bawler-outs” attempting…
Read More The Evolution of Collections: The Role of Technology in Consumer Relations
Professional’s Regional Development Director, Cally Christensen, is delivering a presentation on the topic of Renewed Revenue at today’s AZ HFMA Virtual Fall Conference event and we’ve got the goods in advance. Here is a sneak peek of the three key…
Read More Sneak Peek: Renewed Revenue at AZ HFMA’s Fall Conference
Due to the nature of serving a smaller population with limited resources, Critical Access Hospitals (CAH) often function in a narrow space between operating in the green and red. This means any small advantage can become significant, which is why…
Read More Critical Access Hospitals: How Technology and Transparency Boost Revenue
The latest wave of COVID-19 hospitalizations has healthcare systems nationwide once again struggling to stay afloat. Many indicating they are experiencing worse operating conditions and greater numbers of COVID cases than they did at the onset of the pandemic in…
Read More Health Systems Struggle to Stay Afloat in the Ceaseless Waves of COVID Hospitalizations
Consumers have been steadily increasing their engagement with online bill pay platforms over the last decade. In fact, surveys indicate that as far back as 2016 the scales tipped in favor of online bill pay. Despite the popularity, many industries…
The new U.S. Census data was released last week illustrating changes in populations and demographics across the nation. Among these changes were increased population density in metropolitan areas and a more accurate depiction of self-identification thanks to adjustments made to…
Read More New Census Data Reinforces the Need for Omnichannel Communications
The CFPB’s new rules concerning debt collections, specifically Regulation F, 12 C.F.R. part 1006, go into effect on the 30th of November. While these rules mostly impact third-party collection partners, we thought it would be helpful to post a brief…
Read More November Brings Changes to the FDCPA via Regulation F
Despite the federal program put in place to assist rural critical care facilities with the challenges of funding, hospitals that qualify as Critical Access are still in trouble. In the last decade, nearly 140 rural hospitals closed their doors, a…
Read More The Patient Financial Experience holds the Key to Revenue for Critical Access Hospitals
Critical access hospitals fill a much-needed care gap for rural communities in America. They serve an estimated 18% of the US population. While Congress created the CAH designation to assist in the budgetary challenges of operating these critical care facilities,…
Read More 3 Critical Challenges for Critical Access Hospitals
We’ve updated our brand and are excited to share with you our new “Professional” look! We encourage you to explore the website and browse through the changes— Along with our new branding, the brand-new site also has a vast resource…
