Springfield, OR – June 19, 2025 – Professional Credit Service (PCS), a national leader in patient financial engagement, revenue recovery, out outsourced back-office services, announced today the acquisition of Virtual Accounts Receivable Outsourcing, LLC (VARO) and BYL Services (BYL), two well-established firms based in West Chester, Pennsylvania. This strategic acquisition strengthens Professional Credit’s national presence and enhances its ability to deliver comprehensive, tech-enabled revenue cycle and collections services across multiple industries.
Founded in 1998 and headquartered in West Chester, Pennsylvania, VARO specializes in patient pay revenue cycle management for healthcare providers. VARO is known for its patient-centric approach, delivering high recovery rates while maintaining compliance and customer satisfaction.
BYL Services, also based in West Chester, PA, is a business process outsourcing (BPO) firm offering a wide range of risk management and back-office solutions. The company emphasizes regulatory compliance, quality assurance, and client transparency. BYL’s leadership team is deeply involved in daily operations, and the firm is recognized for its strong client retention and referral-driven growth.
“This acquisition represents a significant milestone in our growth strategy,” said David White, CEO of Professional Credit Service. “The addition of VARO and BYL aligns with our mission to provide best-in-class receivables management solutions while maintaining the highest standards of integrity, compliance, and client service. The addition of an east coast location is extremely valuable as we look to support a nationwide customer footprint.”
The combined organization will leverage expanded capabilities, geographic reach, and operational synergies to better serve clients in healthcare, financial services, and other sectors. Leadership teams from VARO and BYL will remain actively involved to ensure a smooth transition and continued excellence in service delivery.
“Joining forces with Professional Credit marks an exciting next chapter for our companies,” said Jeff Heft, Chief Financial Officer of VARO and BYL. “We’re confident this partnership will allow us to deepen our impact in the healthcare revenue cycle space and better serve our clients through expanded capabilities and shared values.”
About Professional Credit Service:
Founded in 1933, Professional Credit Service has continually demonstrated its commitment to delivering unparalleled recovery and outsource solutions. With a rich history of excellence and innovation, Professional has emerged as a trusted partner to a wide array of clients, including healthcare organizations, government entities, and financial institutions. Professional Credit is majority owned by Tonka Bay Equity Partners (“Tonka Bay”), a private investment firm that invests in entrepreneur owned businesses and works closely with management on strategic growth initiatives. Tonka Bay has invested in 45 platform companies and assisted their companies to complete more than 90 add-on acquisitions.
For more information, please contact: Media Contact:
Lisa Kirk
Vice President of Sales
Professional Credit Services
lkirk@professionalcredit.com
(503) 781-6440