Ensource provides uncompromised account recovery services for organizations in both the healthcare and government sectors. Each unique program is custom-tailored to meet your specific needs and ensure you receive the highest recovery on your accounts without compromising patient or consumer satisfaction.
Extended Business Office Solutions:
Managing internal follow-up for accounts receivable can be a challenge. Ensource provides seamless first-party outreach services including inbound and outbound calling, insurance verification, and financial assistance screening. This allows your team to focus on mission-critical tasks while we support your operational goals without sacrificing community trust.
Patient or Consumer Financial Services Self-Pay 3rd Party Follow Up:
Whether your organization serves patients or the public, Ensource can manage long-term payment plans that align with your policies and meet the financial needs of your consumers. Ensource can remove the burden of internal plan administration while ensuring respectful, effective account resolution.
Digital Outreach:
Ensource has powerful Multichannel communication tools that can be utilized by organizations looking to adopt new communication methods with their patients and consumers. Tools such as text messages, email, and secure online chat are just a few of the tools used by Ensource to improve our engagement methods.
Probate Follow-up:
Estate-related account resolution can be complex and time-consuming. Ensource quickly identifies estates and files claims in a timely manner to help ensure your organization receives the funds it’s entitled to—without overburdening your internal team.
Legacy A/R Work Down:
For organizations that are implementing a new computer system, it’s important to partner with an organization that can help ensure revenue doesn’t drop during the conversion. With Ensource focusing on maintaining cash collections, your organization can focus on the successful implementation of the new software.
Payment Plan Monitoring:
As more individuals shoulder financial responsibility for services, the need for extended payment plans grows. Ensource sets up and monitors these plans on your behalf, ensuring timely payments and consumer satisfaction while freeing up internal resources.
Insurance Follow-up:
Ensource is able to evaluate accounts that are unpaid and appropriately follow-up with both commercial and government payers on submitted claims. Ensource will prioritize accounts by age and account balance to get claims paid quicker and increase cash flow to your organization.
Additional service offerings include overflow call center, scheduling, coding, patient outreach, revenue cycle consulting, and more.