Professional offers unique technological advantages by providing convenient access and full transparency to account activities and account management. Clients can listen to recordings of any consumer call thanks to speech analytics integration. We provide a thorough review of our performance through customizable reporting features. Additionally, we offer continuous collaboration and support with a dedicated Client Success team. Schedule a consultation for a free demonstration.
Take a peek at what Client Tools looks like in the video.
Professional’s Client Tools is an online account management platform for clients. We offer complete transparency, giving clients access to every aspect of service activity and the freedom to manage and make changes on their own accounts. With the click of a mouse, clients have total access to all account information, 24/7. The web-based, customizable portal, offers the ability to observe consumer interactions, read agent notes, perform account management, and run a variety of standard or customizable reports. Additionally, the platform is connected to dedicated client tools representatives available for inquiries and assistance via live chat, secured messaging, or phone.
Ready to take a deeper look at how Client Tools will work for your organization? Fill out this form for a free demonstration.