ACA Member Joseph Hawes is always thinking about the future of the collection industry.
ACA's publication, Collector, profiles Professional Credit's Chairman and CEO, Joe Hawes. "It's a must to engage customers in all channels, and to adapt as new preferences evolve -- allowing them to pay through the web, set up recurring payments, and communicate with them via chat or email....it's safe to say that as technology advances, so will our business, and the ways we engage consumers. It's an exciting time in the industry."
-- Joe Hawes, Chairman and CEO of Professional Credit.